Question 1

What products can I buy from Infinity Professional?

Accepted Answer

Infinity Professional offers a wide range of beauty and grooming products including hair care products, cosmetics, nail care items, men's grooming products, and professional beauty tools.

Question 2

Does Infinity Professional ship to Canada and the United States?

Accepted Answer

Yes, Infinity Professional ships orders to customers across both Canada and the United States using trusted standard carriers UPS and Canpar. Every order includes a tracking number sent to your email.

Question 3

How much does shipping cost?

Accepted Answer

Canada: flat rate of $9.99. Orders $200 or more (before tax) qualify for FREE shipping. USA: flat rate of $19.99. USA orders $200 or more (before tax) receive an extra 5% discount applied automatically at checkout.

Question 4

Which shipping carriers does Infinity Professional use?

Accepted Answer

Infinity Professional ships via UPS and Canpar — two of Canada's most trusted standard carriers. Once your order ships you will receive a tracking number by email to monitor your delivery in real time.

Question 5

How long does delivery take?

Accepted Answer

Orders are typically processed within 1–3 business days. After shipping via UPS or Canpar, delivery usually takes 3–5 business days in Canada and 5–10 business days in the United States.

Question 6

What is the return policy for Infinity Professional products?

Accepted Answer

Infinity Professional accepts returns within 30 days of purchase, as long as the product is unused, in its original packaging, and in the same condition as received.

Question 7

How can I contact Infinity Professional customer support?

Accepted Answer

You can contact our customer support team by email at info@infinityprofessional.ca or by phone at +1 (437) 878-5800.

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